Privacy Policy
Last updated: December 12, 2025
1. Introduction
SST Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our golf instructor management platform ("Service"). Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Billing address and payment information
- Professional credentials and certifications (for instructors)
- Profile photos and business information
- Messages and communications through the platform
- Lesson notes and client records
Automatically Collected Information
When you use our Service, we automatically collect certain information, including:
- Device information (browser type, operating system, device identifiers)
- IP address and approximate location
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send appointment reminders and notifications
- Facilitate communication between instructors and clients
- Respond to your comments, questions, and support requests
- Send promotional communications (with your consent)
- Monitor and analyze usage trends and preferences
- Detect, investigate, and prevent fraudulent or unauthorized activities
- Comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
- Between Users: Information shared between instructors and their clients as necessary for the Service (e.g., contact information, lesson schedules, payment details)
- Service Providers: Third-party vendors who perform services on our behalf (payment processing, email delivery, analytics)
- Legal Requirements: When required by law, legal process, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Consent: With your explicit consent for other purposes
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication practices, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your information within a reasonable timeframe, except as required by law.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications at any time
- Restrict Processing: Request limitation of how we use your data
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service. We may also use analytics services such as Google Analytics to help us understand how users interact with our Service.
9. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services (such as payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use in connection with our Service.
10. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions as necessary to provide the Service.
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, please contact us.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@sstpro.com